676 verified reviews in the last 24 months.
Johnny F.
Purchased on December 29, 2023
Verified purchaseThis iPhone 11 pro is a really good phone. Its refurbished pretty well, and as described. Minor blemishes on the screen & undetected when a screen protector is placed on the phone. 100% battery replacement. Its quick, battery lasts, and its a fantastic phone. 100% reccommend backmarket
Reviewed in the United States on January 14, 2024
Samanda D.
Purchased on November 10, 2024
Verified purchaseI love being able to save a ton of money buying an older phone at a great price from a B corp. The phone was rated 'excellent' but arrived with a slight mar on the liquid crystal display, a dot the size of a period, which I would not consider excellent, but otherwise looks and works fine. I previously bought on another site that shows who the refurbisher is, and I would prefer to know that so can stick with one I trust. Otherwise a good phone with a great camera. Good service, fast shipping.
Reviewed in the United States on November 25, 2024
Stewart B.
Purchased on May 7, 2025
Verified purchaseI am pleased with the functionality of the phone. It appears that the battery may be have limited life since it is very near drained at the end of the day. My previous iphone 11 pro had a better battery life.
Reviewed in the United States on May 19, 2025
Seamus H.
Purchased on September 19, 2024
Verified purchaseI bought the iPhone 11 Pro space gray with 256gb. I wanted to make sure the quality is new so I got the 'excellent' quality and paid more over the 'good' tier items. It was worth it to know the phone would be secured and I was glad that the vendor followed through on the deal. The iPhone arrived in 'like new' condition with 88% battery showing signs of use but the exterior is brand new and the 88% is above the minimum 80% so that's a bonus to see it's good and fresh. The space gray is very nice, better color appearance than the new 15 pro imo. I upgraded from the regular 11 and it's a huge improvement. The screen is really nice and the appearance and overall feel is so much nicer than the regular 11 in my opinion. The space gray color will go great with my omega seamaster. The build is higher quality than the regular iphones, it's worth upgrading and I was glad I could get it for a good price as refurbished.
Reviewed in the United States on September 22, 2024
Mathew W.
Purchased on November 14, 2023
Verified purchaseThe phone is nice, but I immediately got an unknown part notification in settings that won’t go away. It is because the screen was replaced. I searched for more info and found out this is common, although I haven’t encountered it with multiple purchases of refurbished iPhones. A minor annoyance because (to my knowledge) you cannot clear this notification.
Reviewed in the United States on November 27, 2023
Ammina W.
Purchased on November 8, 2023
Verified purchaseDelivery was quick and easy. The phone looks great besides a few scratches and screen being a bit wonky. iPhone alerted that its not an actual part. However, for a refurbished phone it is pretty good!
Reviewed in the United States on November 19, 2023
Carlos M.
Purchased on December 8, 2023
Verified purchaseIt arrived on time. It was in awesome condition. Everything works great and information was provided on how to transfer the information from phone to new phone and it worked seemingly. I am very pleased with the entire experience and I will definitely buy reconditioned over new. Satisfied Customer!!!
Reviewed in the United States on December 24, 2023
Dennis jason R.
Purchased on September 19, 2023
Verified purchaseI have made several purchases with Back Market and have never been disappointed. I usually spend the extra and get a phone in excellent shape. I recently purchased an iphone 11 Pro, and went with the "good" quality not knowing what to expect. After reading several reviews from the seller, I must admit I was a little worried about the quality and parts used to refurbish the iphone, as well as the care taken to ship the item. I received the phone 2 days after ordering, so the shipping was fast and on time. The phone came packaged very well. Upon opening the box, I was very pleasantly surprised to see that the phone was in excellent condition, I could not find a scratch on any of the surfaces of the phone, it basically looked brand new. My next concern was the battery, and again, found that the battery life was at 100% so I basically got a phone in excellent condition, with a new battery, for a great price! I have used the phone over the weekend with no issues. Another great experience!
Reviewed in the United States on September 25, 2023
Ethan S.
Purchased on July 12, 2025
Verified purchaseWas really hoping this was site was legit. Read some Reddit reviews and it seemed promising. After ordering to replace the same model iphone, the order arrived in minimal packaging, which contained SIM card keys and a non oem charging cable. I also got the extended warranty, just in case. It’s been just over a week and no issues so far. Overall easy peasy very pleased with the phone and quality of the product. I ordered an excellent condition phone and the battery was condition was 91%. Good stuff.
Reviewed in the United States on July 27, 2025
Olivia D.
Purchased on May 21, 2025
Verified purchaseThe phone was in the exact condition it was listed as. The only defect (which I was aware of when I purchased) was some small scuffs on the side and back from normal wear and tear. The scene was in perfect condition, and I have been using the phone now for about two weeks, and it has been working perfectly! I'm so happy I purchased here and I saved so much money!
Reviewed in the United States on June 8, 2025