23,544 verified reviews in the last 6 months.
Katie S.
Purchased on June 15, 2024
Buying my new phone was easily a 5/5, but honestly, trading in your phone to this company was a 1/5. I will explain why below. I was trading in my Galaxy Note 20, and yes it did not look the best, but I was HONEST. I selected the options that said it had wear and tear, and selected the option for the screen that said something about "having dead pixels" because it had a VERY TINY area with a dead pixel on it. The original offer was $141, but upon the refurbisher receiving the phone, I was told that it "didn't match the description" and "had a dot on the screen." They counter offered me a whole ONE DOLLAR. It was honestly insulting that you can tell the truth, be told you were wrong, then get that little of an offer. I'd recommend these guys for buying a phone a million times over, but save yourself some time and sell your old phone yourself.
Reviewed in the United States on July 1, 2024
Galaxy S21 Ultra 5G 128GB - Black - UnlockedAaron B.
Purchased on September 21, 2023
Every experience with Back Market is intuitive, painless, professional, and what we all come for, an AMAZING value! I've never had an issue with this company. I've bought refurbished, renewed, and new inventory from them. I've handled returns and exchanges. I have traded in product. I've utilized customer support and every interaction with them has been exactly what they say they offer and more. Couldn't say enough good about this company, the value they offer, and overall just what a pleasure it is to give them my business. They earned it and I'm a loyal customer.
Reviewed in the United States on July 1, 2024
Galaxy S20 Ultra 5G 128GB - Black - UnlockedDeafin G.
Purchased on May 11, 2024
it's as expected for a used refurbished phone, couple corners were scuffed but other then that for a good refurbished phone everything works fabulous not slowing down brand new screen RE-CELL DID a really good job, will use back market again and have told many ppl about this site
Reviewed in the United States on July 1, 2024
Galaxy S22 Ultra 5G 256GB - Green - UnlockedRebecca S.
Purchased on March 12, 2024
I didn’t know at first about buying a laptop from this website, It was my first purchase for a refurbished laptop but it works GREAT. The only issue I’ve had is it will jam if too many tabs are open, but it’s only happened 2 times. I would order from them again!
Reviewed in the United States on July 1, 2024
MacBook Air Retina 13.3-inch (2019) - Core i5 - 16GB - SSD 512GBAsh P.
Purchased on April 5, 2024
First off, the images of the Mac clearly show this is the four thunderbolt port model, not the two. I received the two. However, I purchased it in fair condition, and I would call the condition of the item good, bordering on excellent. So I’m not upset about it. The processor, Storage (RAM) and memory are identical to the product. And it was cleaned well. Packed well. And at a very fair price. I have had no issues with it, and I’m very happy with it. Just be aware for anyone buying refurbished, as soon as you receive it, go over the outside very carefully, turn it on, and check the specs to make sure it’s the same make and model you ordered, and then stress test it as soon as possible, (my preferred way is to open multiple tabs of YouTube, streaming 4k video to each, it’s a great way to test the processor, Ram, and fans. Bonus points, it gives you an idea of the battery life too!) Overall, I’m happy with the purchase. I wish it had been the four port model I received, but the upgrade in condition was nice!
Reviewed in the United States on July 1, 2024
MacBook Pro Retina 13.3-inch (2019) - Core i7 - 16GB - SSD 256GBMichael G.
Purchased on April 11, 2024
Little worried about buying refurbished. I was concerned about the condition of the phone even though it was listed as in Excellent condition. When I opened the box, all my fears went away. This was the best purchase I could have ever made. I can only hope that should I ever need it, their service after the sale, repairs or replacement will be as good or better than the service I have received thus far. Buying a refurbished phone from Back Market is a no Brainer! THANK YOU!!
Reviewed in the United States on July 1, 2024
Galaxy S23+ 256GB - Black - Locked T-MobileTristan V.
Purchased on March 22, 2024
Shipping was delayed due to a snowstorm, but the phone nevertheless arrived early. It is indeed in VERY good condition, still with great battery life/health and a lot of mileage left in it. I was nervous taking a chance with BackMarket, but I'm extremely glad I did! I saved $100 bucks off the best refurbished price I could find anywhere else, AND--unlike anywhere else--I get to trade in my current phone for $60. Could not be more pleased!
Reviewed in the United States on March 30, 2024
iPhone SE (2022) 256GB - Midnight - UnlockedSoleil W.
Purchased on March 9, 2024
AWESOME! Believe me guys, this is my first order with Back Market and I’m glad I did. Very good refurbisher as well, I bought “fair” condition and it was literally immaculate with 100% Battery Health. I’m very pleased! 5 STARS!
Reviewed in the United States on March 24, 2024
iPhone 14 128GB - Blue - Unlocked - Dual eSIMLouella M.
Purchased on February 29, 2024
The item is BRAND NEW! You would never be able to tell it was refurbished. All functions work as intended, but even if there was an issue, I have the added protection! For the price I paid it's more than worth what I received. Love what this company does 🥰
Reviewed in the United States on March 18, 2024
Samsung Smart Watch Galaxy Watch 5 HR GPS - PinkLatasha O.
Purchased on February 13, 2024
I received the phone earlier than expected. Popped in the Sim card, transferred over my information and I was in business. However, the charger I received, did not work for this phone. In any event, I'm so happy I did not have to pay over 1k and I'm just as satisfied! YAY!! I will admit I was hesitant to the idea of purchasing a refurbished phone. I am now a believer! My son just said my phone is being weird...guess where his "new" phone is coming from lol!!
Reviewed in the United States on February 28, 2024
Galaxy S21 5G 128GB - Gray - Unlocked