10,913 verified reviews in the last 6 months.
Nicole S.
Purchased on April 27, 2024
This is most satisfactory risk I have ever taken. I purchased the iphone 12Pro in Excellent condition. Came with no scratches on the screen or even the back, no scratches on camera, . Speakers are in perfect condition when playing music. Looks literally brand new, can't tell its refurbished. Battery health 82%, but I am still satisfied with it as it is. On that note, I am also an international shopper, i.e I am from Nairobi, so this was a real risk, so happy with my purchase.
Reviewed in the United States on July 1, 2024
iPhone 12 Pro 128GB - Pacific Blue - UnlockedScott S.
Purchased on April 28, 2024
The phone was supposed to be white, but it is black. I really was looking forward to replacing my loved white iphone 6 with a white SE But by accepting it and tossing the packaging and now using it (it works fine) AIm out of luck How does your refurbisher send out a black phone instead of what I ordered without telling you?
Reviewed in the United States on July 1, 2024
iPhone SE (2020) 64GB - White - UnlockedMichael P.
Purchased on May 6, 2024
Previously I have only had new IPhones and was sort of hesitant to purchase a refurbished one. The phone I received from Back Market exceeded my expectations. I ordered the excellent version of the 14 Plus and it is cosmetically and functionally perfect. It also came with a 1 year warranty so Im covered for the next year. This was my first purchase from Back Market and it won't be my last. Kudos to you!
Reviewed in the United States on July 1, 2024
iPhone 14 Plus 128GB - Blue - Unlocked - Dual eSIMKathleen S.
Purchased on April 14, 2024
Within a couple of weeks of receiving the phone, the back camera stopped working. I contacted customer service, was asked to send the phone back, and a new (refurbished) phone was sent immediately. No prevaricating, no discussion, case closed. I will continue using Back Market.
Reviewed in the United States on July 1, 2024
iPhone 11 Pro Max 256GB - Silver - UnlockedDoug S.
Purchased on March 20, 2024
Purchased 2 phones (good condition) for my wife and I. Both phones were in advertised condition. My phone had the screen replaced during refurbishing, and the notification from iOS software was super annoying, but it did go away after a week or two as noted on the back market web site. Battery life seems to be getting better. It felt like the aftermarket screen replacement notification was draining the battery, but now I go 24 to 48 hours between charges. Overall it is a great phone for the price. I cannot image paying full price for a new phone again.
Reviewed in the United States on July 1, 2024
iPhone 13 Pro 512GB - Graphite - UnlockedBradly A.
Purchased on April 8, 2024
The phone I received was in near perfect condition, I am very pleased! I wouldn't be able to tell any difference between my refurbished phone I received vs if I had paid over $200 more for a new phone.
Reviewed in the United States on July 1, 2024
iPhone 14 128GB - Midnight - Unlocked - Dual eSIMGregory F.
Purchased on April 5, 2024
Should have made the upgrade of my iPhone from 6 to 12 a year ago, and only through Back Market. The service has been stellar; the product rivals brand new but at a refurbished price; the swap-out of the phones has gone wthout a hitch. Could not be happier!
Reviewed in the United States on July 1, 2024
iPhone 12 256GB - Black - UnlockedKathleen H.
Purchased on January 17, 2022
I love love LOVE being able to purchase these refurbished items. I use this for all of my phones and tech and I haven't been let down yet. I bought a brand new laptop for $1200 from a manufacturer and it lasted less than a year, but everything that I bought from here has worked so well for the past 5-ish years! I work in IT so I started buying here figuring that I could just fix this cheap stuff as it breaks but (knock on wood) everything has been working great! The only issue I have ever have has been Apple killing the battery of old phones with updates, but they do that even with non-refurbished stuff. I feel a lot better spending $200-$400 every 3 years for a new-to-me phone instead of $800-$1500. My whole family uses it now too because saving money and preventing electronic waste is awesome since being green usually costs more instead of less. What a great deal!
Reviewed in the United States on July 1, 2024
iPhone 8 64GB - Gold - UnlockedJacob B.
Purchased on April 23, 2023
I bought a refurbished phone from BackMarket a year ago after my old Iphone broke at coachella. I was pretty skeptical when ordering since i had never heard of the website before. A year later the phone still works perfect and have 0 complaints! 10/10 would recommend!
Reviewed in the United States on July 1, 2024
iPhone 12 Pro 512GB - Graphite - UnlockedChris S.
Purchased on March 20, 2024
This was a great decision! I had my doubts but this refurbished works much better than my old phone. It was an iphone xs. Not to mention I’m digging the mini. Works better than my previous and i can text and type with one hand
Reviewed in the United States on July 1, 2024
iPhone 13 mini 256GB - Starlight - Unlocked