271 verified reviews in the last 6 months.
Corvhi A.
Purchased on July 29, 2024
This is the second time I’ve ordered the same refurbished laptop, and unfortunately, I have to return it again due to the same issues. The laptop keeps overheating and is making weird noises, which have only gotten worse over time. When I first received it, the noises weren’t as frequent, but now it’s constant, making the laptop unusable. I spent a significant amount of money on this laptop, and I’m incredibly disappointed to receive a product in such poor condition. I wish I could add a video to show the extent of the problem. I expected better quality, and it’s frustrating to go through this twice.
Reviewed in the United States on August 11, 2024
Hp EliteBook x360 1030 G3 13-inch (2020) - Core i5-8350U - 8 GB - SSD 512 GBKyle D.
Purchased on April 12, 2024
My wife and I had our doubts about buying a laptop for so cheap from an online seller but we could not be happier with the product. The laptop arrived in perfect condition and if I did not know that it was refurbished I would have thought it was fresh off the shelf. Every part of it runs perfectly and I am thrilled that I decided to give this service and seller a chance. I will absolutely be coming back in the future for all of my electronic needs.
Reviewed in the United States on July 1, 2024
Dell E5450 14-inch (2020) - Core i5-5300U - 8 GB - HDD 320 GBPeng xi L.
Purchased on September 18, 2024
I would like to start by saying that I’m a very busy student, and have little spare time to fix and worry about things like this when I don’t have to. The software is diabolically out of date, even though it is technically windows 11, there are many, many drivers that are either missing, or freakishly out of date. Not to mention the amount of windows updates I need to do before I get uninterrupted work sessions. This is not a HUGE deal, just tedious. But my second and final issue is unacceptable. The screws are missing on the battery. The same screws that hold the battery in place to prevent it from disconnecting from the motherboard. I first noticed this problem when my laptop seems to randomly shut down when I was working. I first thought it was an accident and I probably pressed the power button by mistake. Then, the issue persists and eventually, after some wonky shaking and pressing buttons, the laptop magically turned on again! I didn’t think much of it and continued with my day. The issue becomes more common and more disruptive as time goes by. Eventually, I ran a diagnosis on the battery and found out that the battery itself is not the problem. I updated all the drivers...
Reviewed in the United States on September 29, 2024
Dell Latitude 5420 Laptop 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 256 GBMason S.
Purchased on August 21, 2024
It’s a good product I just feel that well you know it’s refurbished but all in all good product. Good shipping times. And just really happy. When I mean you know it’s refurbished. Idk if it’s for every laptop but the fans you can hear them a lot. Also the ports are scratched but that’s it. For fair condition that’s good!!!
Reviewed in the United States on August 23, 2024
Dell 7490 14-inch (2020) - Core i7-8650U - 16 GB - SSD 256 GBLeslie E.
Purchased on July 17, 2024
WOW! It looks and feels NEW. Types like a new laptop, even the stickers look new! I LOVE it!!! Package wasn't the original but it was absolutely padded better than my old Lenovo laptop when that shipped years ago. I'm THRILLED. The supplier was 2ndbazaar. I looked at similar laptops in 'good' condition for $50 less, but I splurged on the 'excellent' condition laptop and I'm SO GLAD that I did. I almost can't believe that this is a refurbished? Did it sit on a shelf for 2 years? Power supply works perfectly (Lenovo power supply are sometimes the first point of failure on their products). It was ready to start EXACTLY like a new laptop setting my preferences, letting me name it and set my PIN exactly like a new laptop when I turned it on. Are all your refurbished laptops set to do this when they first start? I rarely gush with praise. I'm normally very critical (I have a law degree) but I couldn't be happier. Arrived in just a few days. No personal info from prior owner. This feels like a new laptop at 65% off. I recommend 2ndBazaar as a supplier to trust on Back Market to buy a refurbished laptop. Thanks again!
Reviewed in the United States on July 19, 2024
Lenovo ThinkBook 15 G4 IAP 15-inch (2022) - Core i5-1235U - 16 GB - SSD 512 GBMatthew T.
Purchased on April 3, 2024
Product is marketed as a 2020 model laptop. It was also marketed as being non-touch screen. 2 details that were misrepresented. I confirmed with Dell that this laptop was only manufactured in 2018. I dug deeper and confirmed that this specific laptop was shipped in 2019. The product was misrepresented by the seller. I would avoid this seller as they are misrepresenting their products, and not repsonsive to inquiries by customers or backmarket. Backmarket refuses to offer a partial refund. The laptop is in "very good" condition as advertised, and I may have gotten lucky. There's no reason to return the laptop as it is in working order. Backmarket's best approach (after the seller became nonresponsive to inquiries regarding the age of the laptop) was to offer a 5% discount on a future purchase to rectify the situation. However, returning the laptop would mean I would have to engage in another risky transaction on this website. It seems Backmarket does not vet their sellers properly, and does not monitor listings for accuracy and misrepresentations.
Reviewed in the United States on July 1, 2024
Dell 7490 14-inch (2020) - Core i7-8650U - 16 GB - SSD 256 GBJose E.
Purchased on September 22, 2024
The laptop was very secured and safely packaged on arrival. For an item listen as “Good” value, it turned out to be really good, no scratches and nothing wrong with the hardware.I would definitely buy from the IT supply guy again!
Reviewed in the United States on September 26, 2024
Lenovo Thinkpad T490 14-inch (2019) - Core i7-8550U - 16 GB - SSD 512 GBSarah M.
Purchased on August 27, 2024
Great laptop - incredibly fast (both the shipping and the computer's processing). A little confused because I ordered the cheaper of the 2 listings specifically because I didn't want a touchscreen, but received the version with the touchscreen. Not complaining/not worth returning - and would highly recommend!
Reviewed in the United States on September 2, 2024
Hp EliteBook 850 G8 15-inch (2021) - Core i7-1185G7 - 16 GB - SSD 512 GBWilliam A.
Purchased on August 26, 2023
Good machine with features beyond what was in the description. There was an issue with connecting to the internet which turned out to be a hardware malfunction. Backmarket took care of the problem quickly and properly. Easy and Good stuff
Reviewed in the United States on August 20, 2024
Hp EliteBook 840 G6 14-inch (2019) - Core i5-8365U - 16 GB - SSD 256 GBAisha S.
Purchased on August 15, 2024
Got the excellent condition. This laptop is very nice especially for it's price. It's also touchscreen which is a little bonus since the specifications listed that it wasnt. Also comes with charging cable and package came two days after ordered
Reviewed in the United States on August 17, 2024
Dell Latitude 7410 14-inch (2020) - Core i7-10610U - 16 GB - SSD 512 GBSearches so popular you can't sit with them