Are refurbished Windows laptops reliable?

Refurbished Windows laptops on Back Market are reliable. Every device goes through an up to 100-point quality inspection by professional sellers and comes with a 1-year warranty (provided by the seller) plus 30 days to change your mind. Available brands include Dell Latitude, Lenovo ThinkPad, HP EliteBook, and Microsoft Surface, all enterprise-grade lines built for professional durability. Refurbished doesn't mean broken: these laptops are tested, repaired, and cleaned before they reach you.

Do refurbished Windows laptops come with Windows 11?

Many refurbished laptops on Back Market are compatible with Windows 11, including models like the Lenovo ThinkPad T14 G3, HP EliteBook 840 G8, and Dell Latitude 5430. Some older models may ship with Windows 10, which reached the end of Microsoft support in October 2025. Always check individual listings for the OS version before purchasing.

What's the difference between a refurbished and a used Windows laptop?

Refurbished and used aren't the same thing. Here's what sets them apart: Used: sold as-is by the previous owner, with no inspection or warranty Refurbished: professionally tested, repaired if needed, cleaned, and graded before resale. This is what we do at Back Market ! For a broader look at how refurbished works, check our refurbished laptop buying guide.

Are refurbished Windows laptops good for work?

Yes. Enterprise-grade models like the Dell Latitude, Lenovo ThinkPad, and HP EliteBook were originally designed for professional use and handle documents, video calls, email, and spreadsheets without issue. SSD-equipped models boot quickly and keep things moving. Filters for processor type, RAM, and screen size let you find the right fit for your workflow.

What should I look for when buying a refurbished Windows laptop?

Use the filters on this page to narrow your search: Condition grade: Fair, Good, or Excellent — cosmetic differences only, never affects how the laptop performs RAM: minimum 8 GB for everyday tasks, 16 GB for heavier workloads Storage: look for SSD models for noticeably faster performance Brand: Dell Latitude, Lenovo ThinkPad, HP EliteBook for business; Microsoft Surface for thin-and-light portability Warranty: every purchase includes a 1-year warranty (provided by the seller) and 30 days to return it Still browsing? See our refurbished laptop buying guide for more guidance on what to look for.

Why buy a refurbished Windows laptop from Back Market?

Back Market is a marketplace dedicated to refurbished tech, with 102+ refurbished Windows laptop models from Dell, HP, Lenovo, and Microsoft. Every purchase includes: An up to 100-point quality inspection on every device Certified professional sellers only, held to a strict quality charter A 1-year warranty (provided by the seller) 30 days to change your mind You can also explore the full range of refurbished laptops across all brands and operating systems.

Is buying a refurbished Windows laptop better for the environment?

It is. Manufacturing accounts for roughly 77% of a laptop's total carbon footprint — and buying refurbished means that production cost is bypassed entirely. Based on Back Market's calculations from the ADEME 2022 study, choosing a refurbished laptop generates up to 89% less greenhouse gas emissions compared to buying new, and avoids 98% of the e-waste a new laptop would create. Since 2014, Back Market has helped avoid 2.2 million tons of CO2e through refurbished device sales.

Refurbished Windows Laptops • 13"

Name: Refurbished Windows Laptops • 13"
Brand: Back Market
Price: 373 USD
Availability: InStock
Rating: 4.29 (7324 reviews)

Hp Lenovo Microsoft Dell Samsung 16 gb 32 gb 64 gb 8 gb Core i3

29 products

Trade in to get it for less

Today’s purchase could set you back a lot less when you trade in an old device at the same time.

Microsoft Surface Laptop 4 13"

(28)

Starting at

Refurbished price:$373.00

Versus $999.00 new

Microsoft Surface Laptop 3 13"

(80)

Starting at

Refurbished price:$328.00

Versus $360.00 new

Dell Latitude 5320 13"

(24)

Starting at

Refurbished price:$212.57

Versus $899.00 new

Microsoft Surface Laptop 5 13"

(19)

Starting at

Refurbished price:$416.00

Versus $899.00 new

Dell Latitude 7320 13"

(1)

Starting at

Refurbished price:$261.00

Versus $861.00 new

Dell Latitude 5300 13"

(28)

Starting at

Refurbished price:$310.00

Versus $700.00 new

HP EliteBook 830 G8 13"

(18)

Starting at

Refurbished price:$384.28

Versus $1,299.00 new

Dell Latitude 7390 13"

(14)

Starting at

Refurbished price:$221.54

Versus $799.00 new

Dell Latitude 7300 13"

(14)

Starting at

Refurbished price:$247.00

Versus $503.55 new

HP EliteBook x360 830 G6 13"

(7)

Starting at

Refurbished price:$279.99

Versus $1,135.00 new

Dell Latitude 5310 13"

(12)

Starting at

Refurbished price:$312.00

Versus $1,099.99 new

Dell Latitude 7310 13"

(18)

Starting at

Refurbished price:$315.70

Versus $2,499.99 new

HP EliteBook 830 G5 13"

(4)

Starting at

Refurbished price:$323.90

Versus $499.00 new

Microsoft Surface Laptop 2 13"

(17)

Starting at

Refurbished price:$329.00

Versus $1,558.00 new

HP EliteBook 830 G7 13"

(112)

Starting at

Refurbished price:$359.00

Versus $873.75 new

Smart Essentials

HP EliteBook 830 G6 13"

(74)

Starting at

Refurbished price:$396.00

Versus $1,499.99 new

Lenovo ThinkPad X390 Yoga 13"

(1)

Starting at

Refurbished price:$401.00

Versus $499.00 new

HP EliteBook x360 830 G7 13"

(6)

Starting at

Refurbished price:$407.00

Versus $575.98 new

HP EliteBook x360 830 G8 13"

(10)

Starting at

Refurbished price:$424.00

Versus $719.98 new

Lenovo ThinkPad L13 Yoga 13"

(3)

Starting at

Refurbished price:$427.00

Versus $2,559.00 new

Lenovo ThinkPad X380 Yoga 13"

(3)

Starting at

Refurbished price:$431.00

Versus $1,700.00 new

Lenovo ThinkPad L390 Yoga 13"

(2)

Starting at

Refurbished price:$472.00

Versus $1,166.00 new

Microsoft Surface Pro 8 13"

(6)

Starting at

Refurbished price:$488.00

Versus $1,327.26 new

Lenovo ThinkPad X390 13"

(6)

Starting at

Refurbished price:$501.00

HP EliteBook x360 1030 G3 13"

(11)

Starting at

Refurbished price:$543.00

Versus $1,449.00 new

HP EliteBook X360 1030 G4 13"

(3)

Starting at

Refurbished price:$556.00

Versus $1,099.98 new

Microsoft Surface Book 3 13"

(1)

Starting at

Refurbished price:$572.00

Versus $1,599.99 new

Lenovo ThinkPad L13 G2 13"

(1)

Starting at

Refurbished price:$624.00

Versus $799.00 new

Microsoft Surface Pro 9 13"

(2)

Starting at

Refurbished price:$629.00

Versus $899.99 new

Laptops deals

Smart Essentials
Price drop
Lenovo ThinkPad T490 14"Excellent • 256 GB • RAM 16GB • Core i5 - Gen 8 (U)
(82)
Refurbished price:$330.00
Save $24.00
Last lowest price : $354.00
Smart Essentials
Price drop
HP EliteBook 745 G6 14"Good • 256 GB • RAM 16GB • Ryzen 5 - 3000 Series (U)
(29)
Refurbished price:$343.00
Save $43.00
Last lowest price : $386.00
Price drop
Lenovo ThinkPad X1 Carbon G9 14"Fair • 256 GB • RAM 16GB • Core i7 - Gen 11 (G)
(27)
Refurbished price:$429.00
Save $39.00
Last lowest price : $468.00
Price drop
HP EliteBook 840 G5 14"Fair • 256 GB • RAM 16GB • Core i5 - Gen 8 (U)
(79)
Refurbished price:$291.00
Save $37.00
Last lowest price : $328.00
Price drop
Dell Latitude 7400 14"Good • 256 GB • RAM 16GB • Core i7 - Gen 8 (U)
(102)
Refurbished price:$293.00
Save $40.00
Last lowest price : $333.00
Price drop
Dell Latitude 7420 14"Good • 512 GB • RAM 16GB • Core i5 - Gen 11 (G)
(66)
Refurbished price:$306.99
Save $32.01
Last lowest price : $339.00
Price drop
Dell Latitude 5521 16-inch (2021) - Core i7 - Gen 11 (H) - 16 GB - SSD 512 GBFair
Refurbished price:$319.95
Save $47.94
Last lowest price : $367.89
Price drop
Dell Latitude 7430 14-inch (2022) - Core i5 - Gen 12 (U) - 16 GB - SSD 256 GBGood
(3)
Refurbished price:$338.99
Save $60.01
Last lowest price : $399.00
Price drop
HP EliteBook 845 G8 14"Good • 256 GB • RAM 16GB • Ryzen 5 - 5000 Series (U)
(18)
Refurbished price:$399.00
Save $66.00
Last lowest price : $465.00
Price drop
Lenovo ThinkPad T14 G2 14"Good • 512 GB • RAM 16GB • Core i7 - Gen 11 (G)
(62)
Refurbished price:$544.00
Save $57.00
Last lowest price : $601.00
Price drop
Lenovo ThinkPad X1 Carbon G10 14"Fair • 512 GB • RAM 16GB • Core i7 - Gen 12 (U)
(12)
Refurbished price:$622.00
Save $100.00
Last lowest price : $722.00
Price drop
Dell Latitude 7440 14-inch (2023) - Core i7 - Gen 13 (U) - 16 GB - SSD 512 GBGood
(4)
Refurbished price:$626.00
Save $93.00
Last lowest price : $719.00
Smart Essentials
Price drop
Dell Latitude 5500 15"Excellent • 256 GB • RAM 16GB • Core i5 - Gen 8 (U)
(13)
Refurbished price:$266.00
Save $110.00
Last lowest price : $376.00
Smart Essentials
Price drop
Lenovo ThinkPad T490 14"Fair • 256 GB • RAM 16GB • Core i7 - Gen 8 (U)
(81)
Refurbished price:$272.72
Save $39.28
Last lowest price : $312.00
Price drop
Dell Latitude 5400 14"Good • 512 GB • RAM 16GB • Core i5 - Gen 8 (U)
(140)
Refurbished price:$294.00
Save $44.00
Last lowest price : $338.00
Price drop
Dell Latitude 7400 14-inch (2024) - Core i7 - Gen 8 (U) - 16 GB - SSD 256 GBGood
Refurbished price:$312.00
Save $21.99
Last lowest price : $333.99

Windows

Are Refurbished Laptops Good? Top 5 Pros and Cons | Back Market

Thinking about buying a refurbished laptop? Here's what you need to know about the benefits and disadvantages of refurbished laptops.

Customer reviews for Refurbished Windows Laptops • 13"

Overall rating

7,324 verified reviews

Rating details

Appearance
4.4/5
Overall performance
4.1/5
Packaging
4.5/5
Shipping
4.5/5

Reviews

Paul M.
Verified purchase
Reviewed 9/1/26, United States.
Ordered a Dell Latitude 5520 for my wife and Back Market knocked it out of the park from start to finish. Every step happened exactly when and how they said it would - no surprises, no delays, just smooth sailing. The laptop showed up in premium condition and my wife has been showing it off ever since, bragging to everyone about how fast it runs. We are absolutely coming back to Back Market for our next purchase - highly recommend!
Dell Latitude 5520 15-inch (2021) - Core i5 - Gen 11 (G) - 32 GB - SSD 1 TB
Dell Latitude 5520 15-inch (2021) - Core i5 - Gen 11 (G) - 32 GB - SSD 1 TB
See item
Condition
Excellent
Purchased
8/15/26
Mica S.
Verified purchase
Reviewed 10/5/26, United States.
Had my computer for a week now and I LOVE it! Shipping was extremely fast, I received my order 2 days after purchasing. I purchased this to use for work and I have not been disappointed. I used chatGPT to help decide which was the best computer for my needs and it also let me submit the link and confirmed that this was a a good fit for the price. There aren’t any scratches/blemishes anywhere, this is really a brand new computer. This is my 2nd purchase off Back Market, first was back in 2023, and have not had any issues.
Dell Latitude 5520 15-inch (2021) - Core i5 - Gen 11 (G) - 16 GB - SSD 512 GB
Dell Latitude 5520 15-inch (2021) - Core i5 - Gen 11 (G) - 16 GB - SSD 512 GB
See item
Condition
Excellent
Purchased
9/23/26
C H.
Verified purchase
Reviewed 4/20/26, United States.
I’ll be the first to admit I was incredibly nervous about ordering a refurbished laptop. Buying tech online can feel like a gamble, and I spent quite a bit of time debating whether or not to pull the trigger. After seeing the 5-star rating and the warranty included, I finally decided to go for it, and I am so incredibly happy that I did! The listing rated the condition as "Good," but honestly, if you told me this was a brand-new machine straight out of the box, I would believe you. It is absolutely flawless no scratches, no scuffs, and it runs like a dream. The Ryzen 7 Pro and 32GB of RAM make it a powerhouse for all my management tasks and spreadsheets. Having that warranty really eased my anxiety and gave me the peace of mind I needed to make the purchase. To whoever refurbished and prepped this device for me: thank you so much! You are awesome and clearly take pride in your work. If you're on the fence about buying, just do it. This exceeded every expectation I had!
Hp EliteBook 845 G8 14-inch (2021) - Ryzen 7 Pro 5850U - 32 GB - SSD 512 GB
Hp EliteBook 845 G8 14-inch (2021) - Ryzen 7 Pro 5850U - 32 GB - SSD 512 GB
See item
Condition
Good
Purchased
4/8/26
Benedict M.
Verified purchase
Reviewed 3/1/26, United States.
The device came as expected, in perfect condition. Who would have thought that a refurbished laptop would look so brand new and work just like a new one. Everything from the specs, camera, microphone, fingerprint are all working fine. No scratches or signs of breaking due to falling.
Hp EliteBook 840 G8 14-inch (2021) - Core i5 - Gen 11 (G) - 16 GB - SSD 256 GB
Hp EliteBook 840 G8 14-inch (2021) - Core i5 - Gen 11 (G) - 16 GB - SSD 256 GB
See item
Condition
Excellent
Purchased
2/20/26
Kaitlyn W.
Verified purchase
Reviewed 2/5/26, United States.
I was so scared to order a refurbished computer,to say I am happy with my purchase is an understatement! You literally cannot tell this computer was ever used! I recommend BackMarket to everyone looking for tech at a more affordable price!
Hp EliteBook 840 G8 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB
Hp EliteBook 840 G8 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB
See item
Condition
Excellent
Purchased
2/4/26
Patricia B.
Verified purchase
Reviewed 8/25/26, United States.
I purchased the "Fair" option of this computer but it really exceeded my expectations. The bottom has a few scuffs but the rest is beautiful. Operation of the computer is great, very happy with this purchase! ❤️
Dell Latitude 5420 14-inch (2021) - Core i5 - Gen 11 (G) - 16 GB - SSD 256 GB
Dell Latitude 5420 14-inch (2021) - Core i5 - Gen 11 (G) - 16 GB - SSD 256 GB
See item
Condition
Fair
Purchased
8/21/26
Terence J.
Verified purchase
Reviewed 10/26/25, United States.
It looks and works like new. I had one of these through my employer for the past couple of years and I worked it hard. Earlier this month the agency updated our equipment, so it has been replaced with a new EliteBook model as the agency rolled out new equipment and updated everything to Windows 11 Enterprise with Windows 10 support ending earlier this month. However, I was in need of a quality Windows 11 capable machine for home. I figured I could score a decent example of the 840 G8 on the aftermarket, and voila! I did just that through Back Market for about 1/5 the price it cost when it was new. These things new are very expensive, and unlike my employer, I do not need the latest and greatest, just something that is still supported and works well for basic office tasks. I really like the form factor and the speakers, and believe it or not, even the 16:9 ratio screen size. Being familiar with the machine through my employer made the choice easy because I know how it works and what it can do. We also have the HP G5 docks at work, and they too work great for those desktop comforts, including dual monitor support, keyboard, mouse, power, and more, all through one Thunderbolt 4 USB-C connection to the dock. So I scored a used one on eBay for half of what they cost new and it adds those desktop comforts at home with easy connectivity and similarity to my work office set up, albeit with second-hand equipment. It makes it easy to switch out my 840 G8 with my new work laptop when I am working from home, and it simply works. The only thing I did was upgrade the RAM from 16 GB to 32 GB, as upgradability is the name of the game with this laptop. A solid choice for a great looking and performing laptop at a fraction of the cost of a new one. For those thinking about it, please keep in mind it is not a gaming laptop as it only has the integrated Intel Iris Xe graphics with 1.5 GB of VRAM. It can play some basic games but that was not the intent of the machine. Overall, I am extremely pleased with my Back Market purchase through IT Replay, the refurbisher who sold me the laptop. Great work from IT Replay on the high-quality laptop and equally impressive shipping/packaging, and great work from Back Market for the platform to make the purchase quick and easy. Thank you all!
Hp EliteBook 840 G8 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB
Hp EliteBook 840 G8 14-inch (2021) - Core i5-1145G7 - 16 GB - SSD 512 GB
See item
Condition
Excellent
Purchased
10/11/25
Shelby R.
Verified purchase
Reviewed 8/24/26, United States.
Amazing choice for something on the lower end! I was definitely a little nervous about purchasing since the company name is so similar to “Black Market” LOL. However, the computer has been running great so far, and I haven’t had any issues with it. Overall, I’m really happy with the purchase and would definitely consider buying from them again!
Microsoft Surface Laptop 5 15-inch (2022) - Core i7 - Gen 12 (U) - 16 GB - SSD 512 GB
Microsoft Surface Laptop 5 15-inch (2022) - Core i7 - Gen 12 (U) - 16 GB - SSD 512 GB
See item
Condition
Good
Purchased
8/10/26
Roman G.
Verified purchase
Reviewed 8/6/26, United States.
It looked brand new! I would expect this computer to be open-box with how great the exterior looks. And I've found no problems with it so far. Definitely worth every cent that I paid for this beautiful machine.
Lenovo ThinkPad T14 G3 14-inch (2022) - Ryzen 5 - 6000 Series (U) - 16 GB - SSD 256 GB
Lenovo ThinkPad T14 G3 14-inch (2022) - Ryzen 5 - 6000 Series (U) - 16 GB - SSD 256 GB
See item
Condition
Good
Purchased
8/1/26
Torie S.
Verified purchase
Reviewed 8/5/26, United States.
I absolutely love this computer it’s pretty and shiny and new I don’t see a single scratch on the computer I got it in excellent condition it is so beautiful and new the charger was a little dirty but everything works perfectly so that doesn’t matter I can play Roblox Minecraft I don’t know what else cause those are the only games I played but everything works perfectly I am extremely happy with my purchase I love this computer with my whole entire heart and I’m glad I made the right decisionas
Dell Latitude 5410 14-inch (2020) - Core i5 - Gen 10 (U) - 16 GB - 256 GB SSD
Dell Latitude 5410 14-inch (2020) - Core i5 - Gen 10 (U) - 16 GB - 256 GB SSD
See item
Condition
Excellent
Purchased
7/31/26

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Refurbished Windows Laptops questions answered

Refurbished Windows laptops on Back Market are reliable. Every device goes through an up to 100-point quality inspection by professional sellers and comes with a 1-year warranty (provided by the seller) plus 30 days to change your mind. Available brands include Dell Latitude, Lenovo ThinkPad, HP EliteBook, and Microsoft Surface, all enterprise-grade lines built for professional durability. Refurbished doesn't mean broken: these laptops are tested, repaired, and cleaned before they reach you.
Many refurbished laptops on Back Market are compatible with Windows 11, including models like the Lenovo ThinkPad T14 G3, HP EliteBook 840 G8, and Dell Latitude 5430. Some older models may ship with Windows 10, which reached the end of Microsoft support in October 2025. Always check individual listings for the OS version before purchasing.
Refurbished and used aren't the same thing. Here's what sets them apart:
Used: sold as-is by the previous owner, with no inspection or warranty
Refurbished: professionally tested, repaired if needed, cleaned, and graded before resale. This is what we do at Back Market !
For a broader look at how refurbished works, check our refurbished laptop buying guide.
Yes. Enterprise-grade models like the Dell Latitude, Lenovo ThinkPad, and HP EliteBook were originally designed for professional use and handle documents, video calls, email, and spreadsheets without issue. SSD-equipped models boot quickly and keep things moving. Filters for processor type, RAM, and screen size let you find the right fit for your workflow.
Use the filters on this page to narrow your search:
Condition grade: Fair, Good, or Excellent — cosmetic differences only, never affects how the laptop performs
RAM: minimum 8 GB for everyday tasks, 16 GB for heavier workloads
Storage: look for SSD models for noticeably faster performance
Brand: Dell Latitude, Lenovo ThinkPad, HP EliteBook for business; Microsoft Surface for thin-and-light portability
Warranty: every purchase includes a 1-year warranty (provided by the seller) and 30 days to return it
Still browsing? See our refurbished laptop buying guide for more guidance on what to look for.
Back Market is a marketplace dedicated to refurbished tech, with 102+ refurbished Windows laptop models from Dell, HP, Lenovo, and Microsoft. Every purchase includes:
An up to 100-point quality inspection on every device
Certified professional sellers only, held to a strict quality charter
A 1-year warranty (provided by the seller)
30 days to change your mind
You can also explore the full range of refurbished laptops across all brands and operating systems.
It is. Manufacturing accounts for roughly 77% of a laptop's total carbon footprint — and buying refurbished means that production cost is bypassed entirely. Based on Back Market's calculations from the ADEME 2022 study, choosing a refurbished laptop generates up to 89% less greenhouse gas emissions compared to buying new, and avoids 98% of the e-waste a new laptop would create. Since 2014, Back Market has helped avoid 2.2 million tons of CO2e through refurbished device sales.

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Refurbished Windows Laptops • 13"

Trade in to get it for less

Laptops deals

Are Refurbished Laptops Good? Top 5 Pros and Cons | Back Market

Reviews

Paul M.

Mica S.

C H.

Benedict M.

Kaitlyn W.

Patricia B.

Terence J.

Shelby R.

Roman G.

Torie S.

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Refurbished Windows Laptops questions answered

Are refurbished Windows laptops reliable?

Do refurbished Windows laptops come with Windows 11?

What's the difference between a refurbished and a used Windows laptop?

Are refurbished Windows laptops good for work?

What should I look for when buying a refurbished Windows laptop?

Why buy a refurbished Windows laptop from Back Market?

Is buying a refurbished Windows laptop better for the environment?