12 verified reviews in the last 24 months.
Shannon S.
Purchased on November 24, 2023
Verified purchaseI got the phone within a week and it looked and behaved like a brand new phone. I got it for my son for Christmas and he loves it. The only downside, if you can really call it that, is that it did not come with a charger. The cable it came with seemed to be a transfer cable or something. It had usb-c connectors on both ends. I admit, I was skeptical because I hadn't heard of this site when my son showed me but I am very happy with my purchase and I will not hesitate to order from Back Market again.
Reviewed in the United States on December 29, 2023
Jeffrey M.
Purchased on October 3, 2023
Verified purchaseOrdered a phone and they sent a lesser equipped model without telling me. Returned this unit expecting an exchange and without any communication they just refunded my money. They only informed me the unit I purchased was not available.
Reviewed in the United States on October 14, 2023
Michael T.
Purchased on August 19, 2023
Verified purchaseOn a surface level, this was fantastic. No issues, the phone arrived in amazing condition and fast too. Came charged with over half battery, and a charger was even thrown in. I am thoroughly impressed and am for sure going to use the service more. One thing to be aware of though about this specific 5G phone, is that it doesn't actually have the capacity to keep up with 5G Networks today, and thus cannot actually do 5G. It will still connect to 4G LTE networks all the same, and the phone is for sure an upgrade from the S9 series, but if you're buying it for 5G, as I was, you'll have to reconsider.
Reviewed in the United States on September 6, 2023
Dawn T.
Purchased on October 18, 2023
Verified purchaseThe phone arrived quickly in like new condition. Clean transaction. Great pricing. We'll buy from here again. So impressed. No problems.
Reviewed in the United States on November 5, 2023
Jared F.
Purchased on March 12, 2024
Verified purchasephone is in perfect condition and works great, not a single problem and the packaging was great.
Reviewed in the United States on April 5, 2024
Jason A.
Purchased on September 20, 2023
Verified purchaseI was excited to use the back market platform as it appears to be an organized and polished marketplace for refurbished electronics. The good: the quality of the phone was GREAT! I could barely notice any imperfections on the device. Shipping speeds were reasonable. customer service and communication with back market was acceptable. The Bad: Back Market is only the host for numerous refurbishing partners. There was zero communication between myself and the refurbishing partners. There is no way to ask questions to the partners prior to making a purchase. I've read multiple reviews with similar scenarios where they received a different model phone other than the one listed and it doesn't seem like back market is doing anything about it. Partners list flagship phones and mail you an inferior model. As someone that is taking apart your future phone and reassemble it, I'd expect them to be accurate on the details of the phone they ship out to customers. Although back market refunded me in full, I really needed this device for a trip I had coming up and I had to go elsewhere to find it. Shop with caution!!!
Reviewed in the United States on September 28, 2023
Jamie C.
Purchased on September 11, 2024
Verified purchaseAs stated great condition
Reviewed in the United States on September 18, 2024
Larry M.
Purchased on July 22, 2024
Verified purchaseEs una buena aplicacion para comprar telefonos de segunda mano a un buen precio
Reviewed in the United States on July 26, 2024
Joshua S.
Purchased on September 29, 2023
Verified purchaseOrdered a unlocked s10 5g silver Received a at&t locked regular s10
Reviewed in the United States on October 4, 2023
Ethan N.
Purchased on September 7, 2023
Verified purchaseExcellent product, phone arrived on time and as descripted. Recomment this seller
Reviewed in the United States on September 18, 2023