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What Does "Refurbished iPhone" Really Mean?

Updated Jun 14, 2022 - What is a refurbished iPhone? Learn what refurbished phone means, whether a refurb phone is worth it, and what to consider when buying refurbished iPhones.

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iPhone with new batteries

Verified customer reviews for Refurbished iPhone XS Max

4.1/5

291 verified reviews in the last 6 months.

4-5 stars
68%
3-4 stars
16%
2-3 stars
8%
1-2 stars
8%
L

Letizia S.

4/5

Reviewed in the United States on March 18, 2023

I am happy with my first iPhone XsMax. My first smart phone was a Sony Xperia way back in 2013 and stayed with Sony as their camera quality is superb and photos are important to me. When most American phone carriers started dropping Sony my Sony became unusable as an actual phone. Many smart phones use Sony's tech for cameras and upon doing research I found I could afford a refurbished iPhone XsMax. The battery longevity isn't the best, but its not horrible. I wanted to get the iPhone 11 Max but not quite ready for the cost as other electronics have a higher priority. My iPhone is still getting all of the features that come with Apples newest iOS update 16.3.1. I know many older iPhones also got this update but not all the features. Apple discriminates often in this way and its a personal gripe for me, but obviously not enough to deter me from getting the phone. I really want the iPhone 13 Max but I will have to wait a couple of years for the price to come down as storage is also a huge component of why the cost is higher for me. I rocked LG smart phones (all offered storage increase via SD card slot) after my Sony and they served me well. But stopped making android phones and stop ...
iPhone XS Max

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Purchased on February 20, 2023

N

Nate G.

4.8/5

Reviewed in the United States on March 9, 2023

The phone was good, overall. However, the refurbishing of this particular phone was incomplete. They missed the fact that the main speaker (the one used when you hold the phone to your ear like a normal phone) is broken or something. It seems to only produce 5-10 percent of the expected volume. I have been forced to use the phone in speaker mode and I feel like an idiot when I get a call in public. I am a rideshare driver so most of my calls are routed through the vehicle speakers, so I just decided to live with it, but I figured that you all should know about it. Even, with that issue, I am pretty happy with the purchase.
iPhone XS Max AT&T

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Purchased on December 9, 2022

M

Mary A.

4.8/5

Reviewed in the United States on October 29, 2022

So far, I am pleased with my xs max. I am enjoying it more now that it has a case and more protection. I turn it off when not using and the battery lasted several days. I'll have a better idea in a few months but am thankful for refurbished products. Thank you.
iPhone XS Max

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Purchased on October 13, 2022

I

Ira G.

5/5

Reviewed in the United States on December 5, 2022

I loved using this service. Never in a years would I had bought a refurbished device but BackMarket has really set the bar high. With the fair prices and loads of inventory it was pretty easy to choose a device that worked for me. Shipping was fast and easy & I love the fact this company offers two warranty options. I loved the condition of my device and as promised there was no cracks or scratches. Thank you again BackMarket, you helped me tremendously when I had few options in purchasing a phone.
iPhone XS Max

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Purchased on November 4, 2022

Y

Yolander W.

5/5

Reviewed in the United States on October 21, 2022

Great quality phone exactly what was in the description doesn’t look refurbished or seem as if every was. fast delivery, secured company. First time ordering and will recommend this site and come back to grab a few more. Thank you!
iPhone XS Max

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Purchased on October 13, 2022

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